Digital Citizen's Charter Portal

Empowering citizens with transparent access to government services, requirements, and workflows within the Department of Education.

All Services Internal Services External Services
External

Issuance of Requested Documents (CTC and Photocopy of Documents)

Records Unit (SDO)
Simple
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External

Issuance of Requested Documents (Non-CTC)

Records Unit (SDO)
Simple
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External

Issuance of Special Orders for Graduation of Private School Learners

SGOD - School Management, Monitoring and Evaluation Section (SDO)
Complex
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External

Receiving and Releasing of Communication and other Documents

Records Unit (SDO)
Simple
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External

Receiving of Complaints against Non-Teaching Personnel

Records Unit (SDO)
Complex
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External

Receiving of Complaints against Teaching Personnel (Multi-stage Processing)

Records Unit (SDO)
Complex
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External

Request for Basic Education Data (External Stakeholders)

SGOD - Planning and Research Section (SDO)
Simple
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External

Request for Correction of Entries in School Records

Legal Unit (SDO)
Simple
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