External

Issuance of Requested Documents (CTC and Photocopy of Documents)

Records Unit (SDO)

Simple

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External

Issuance of Requested Documents (Non-CTC)

Records Unit (SDO)

Simple

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External

Issuance of Special Orders for Graduation of Private School Learners

SGOD - School Management, Monitoring and Evaluation Section (SDO)

Complex

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External

Receiving and Releasing of Communication and other Documents

Records Unit (SDO)

Simple

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External

Receiving of Complaints against Non-Teaching Personnel

Records Unit (SDO)

Complex

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External

Receiving of Complaints against Teaching Personnel (Multi-stage Processing)

Records Unit (SDO)

Complex

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External

Request for Basic Education Data (External Stakeholders)

SGOD - Planning and Research Section (SDO)

Simple

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External

Request for Correction of Entries in School Records

Legal Unit (SDO)

Simple

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